Established in 2013 at Guangzhou, China, Eyougame strives to transform our passion for mobile game to a great entrepreneurism. We focus in bringing the best entertainment to the world while committing to our service and customer-oriented beliefs and dedicating it to publishing high quality games.
Up to date, Eyougame had published games in the regions of China, Macau, Taiwan and South-East Asia countries like Singapore, Malaysia, Thailand and Vietnam. We are currently embarking in the global development strategy, breaking into foreign markets like America and Europe.
Our team members include both young and energetic talents and elites with years of experience in the gaming sector to maintain balance in our assemble. With our new team in SEA, we are working towards localization in certain countries to make our game concept suitable for the locals as per required. We hope to provide fun and comfortable environment and assist to our players.
No matter when and where, you can contact us by the following way.
Email: support@Eyougame.com (it also receive letters of complaint from GM players)
You can enjoy our service through different ways, such as searching and sharing information, communicate with the others, creating new content, and so on. If you are sharing information (such as creating an Eyougame Account) with us, we are obliged to provide you with a better service. For instance, advertisement and search results will be more suitable for your viewing, helping you stay connected with your friends or share information with others easily. Since you have chosen our service, we hope you can have a clearer picture on the administration and also your own privacy protection.
- The information that we collected, and the reason of collect it.
- The administration of these information.
- The choices that we provided for you, which include how to access and update the information.
We want to make sure you are able to understand fully so if you are not familiar with Cookie, IP, pixel labeling, browser, and these specific terms, do get more details regarding these terms. Eyougame pays great attention towards users’ right of privacy, do give us a few minutes to know more about our convention. Do not hesitate to contact us if there’s any issue.
The Information Collected
We aim to provide a better service for all the users by collecting user’s information, which consist of some basic info (e.g. language used), and also some perplexed info (e.g. which advertisement or person on internet that you feel is important).
Two information collection methods:
Information that you provided to us. For example, most of our services require you register an Eyougame Account. When you register, you’ll need to provide a little personal information, such as your name, email address, mobile number, or credit card number. If you wish to fully enjoy our variety sharing function, you might need to create a public profile of Eyougame personal information, which might include your name and photo.
Information collected during the process that you using our services.We will collect the data regarding the service and methods which you have used, such as the website of advertisement service you have accessed or your interaction with these related information. Those information included:
We might collect specific information for devices (e.g. the hardware model, operation system version, unique identifiers, phone number, or any other mobile network information). Eyougame will link your device identifiers or phone number with your Eyougame account.
When you using or checking content which provided by Eyougame, some information might be collected and stored in server dairy automatically. Those information included detail usage towards our services, such as search contents; phone diary information, such as your phone number, called and dialed number, call time and date, call duration, message routing information, and call type.
Device event information, such as crash, system activity, hardware setting, browser type, browser language, request time and date, recommend url, and the cookie that can unique identify your browser or Eyougame Account.
Once you start using GPS function in Eyougame service, we might collect and process the actual location information which related to you (e.g. GPS signal sent form mobile device). We might also tack by using different technology, such as the sensor data from your device can provide nearby Wi-Fi access point and base station information.
v.Unique Application Series Number
Some services include unique application series number. When you install or uninstall related service or when these services communicate with our server at fixed period (e.g. Software auto update), the system will send this series number and install related information (e.g. Operation system type and application version number) to Eyougame.
We might use internet storage of browser or such mechanism (include HTML5) and application data cache to collect the data on your device (include personal information) and proceed local storage.
vii.Cookie and Anonymity Identifier
How the collected information being used
The information collected from all services will be used for supplying, maintenance, protection, and improvement on our services. Developing new service and protecting Eyougame and Eyougame users will be done at the same time. We will use such information to provide you customize content, such as higher relevant search result and advertisement.
We might use your name in your Eyougame personal information for the services which require Eyougame account. Other than that, we might replace your previous name which linked to Eyougame account to make sure that you are using the same identity in all our services. If other users who knows your Email address or any other information which can identify your identity, we will show them your Eyougame public personal information, such as your name and photo.
When you contact Eyougame, we will save the communication record which will be helpful for us to solve any problems that you have faced. We will send our service email to your email address, such as informing you on the upcoming changes or improvement.
We might combine the personal information from a service with other Eyougame service (included personal information) to simplify the sharing process and make you share information with anyone you know easier. We will not combine and use Double Click Cookie information with personal information without your permission.
The Eyougame servers for processing personal information are spread all over different countries/region. Thus, the server used to process your personal information might not be located at your country/region.
Transparency and Option
Different people have different focus on right of privacy, but our aim is to point out clearly what information we have collected, which will help you choose the method of use easily. For example, you can:
- View and control types of information linked to your Eyougame account by using Eyougame Info Center.
- View and modify your advertisement preference setting (e.g. Interest on which category) through Advertisement Setting. You can choose to stop some Eyougame advertisement service through Advertisement Setting.
- View and customize your Eyougame personal information for what and how to reveal it towards certain user by using our editor.
- Control your information sharing target.
- Retrieve information from our various services.
You can customize your own browser to hold back all Cookie (which includes the Cookie that is linked to our service) or provide reminder when we set the Cookie. However, please pay attention that if you stop using the Cookie, it will cause most of our services to not function correctly. For example, we might be unable to save your language preference setting.
The Information You Have Shared
Most of our services enable you to share information with others. Kindly note that when you publicize the information, various search engine that includes Eyougame, might store these information into the reference. Our service has provided you various options which are related to sharing and deleting content.
Access and Update Your Personal Information
Whenever you are using our service, we will always try our best to let you access to your personal information smoothly. We will also work hard to provide different methods to let you update or delete information (except retain these information for legitimate business or legal purpose) if error occurs on these information. We might require you to verify your identity first before processing your requirement when you update your personal information.
We might reject the requirement which is repeating for no reason and requiring too many technical methods (e.g. Developing a new system or changing current practice fundamentally), has risk tendency towards other person’s privacy right, or very unrealistic (e.g. Involves backing up the information on magnetic tape).
We will provide free service to let you access and modify information as long as it does not require too much input. We aim to complete maintenance towards the service in order to protect the information from being destroyed accidentally or purposely. Therefore, we might not delete the copy of remained information from server immediately and corresponding information from backup system also when you have deleted the information from our server.
The Information We Have Shared
We will not share user’s personal information with other companies, organizations, and individual apart from Eyougame, except the condition as listed below:
Get Your Permission
We will share your personal information with other companies, organizations, and individual other then Eyougame after getting your permission. We will share any personal information after your agreement.
Share with Domain Administrator
If your Eyougame account is managed by domain administrator (e.g. Eyougame Apps user is under this situation), then your domain administrator and agency which provide user support for your organization will have the right to access to your Eyougame account information (which included your Email and other data). Your domain administrator can precede the operation as below:
- View statistical information of your account, such as statistical information of the applications have installed.
- Change your account password.
- Stop or terminate access permission for your account.
- Access or store information which saved in your account.
- Receive your account information to fulfill legislation, laws and regulations, and legal procedure requirement, or compulsory requirement from government.
- Restrict you from delete or modify information or customize right of privacy.
For External Processing
For Legal Purpose
If we believe that, access, use, remain, or disclosure related information is necessary to achieve the aim as shown below, we will share user’s personal information with other companies, organizations, and individual other then Eyougame:
- To fulfill legislation, laws and regulations, and legal procedure requirement, or compulsory requirement from government.
- To execute applicable terms of service (included checking possible violation condition).
- To search, prevent, or manage cheating, security, or technical problem.
- To protect Eyougame, Eyougame user’s, or public’s right, property, or security from damage within the legal requirement or permission.
- To share a summary of the non-personal information with public and cooperative partner (e.g. The publishers, advertisement client, or linked website). For example, we will disclose external to let the public get to know overall trend of using of Eyougame service.
We put effort into providing protection for Eyougame and our users, in order to avoid the information we stored being access, modify, disclose, or damage without authorization. Therefore, we special adopt measures as below:
- We encrypt most servers by using SSL.
- We provide 2 verification steps for you when access to Eyougame account, and provide safe browsing function in Eyougame Chrome browser at the same time.
- We will investigate collection, storage, and processing information (included physical security measures) to avoid each system being accessed without authorization.
- We only allow Eyougame employees, contractor, and agency who help in managing to access personal information, and they are carrying out a strict confidential contract. If they cannot fulfill the duties as stated in the contract, might undertake legal liability or terminate the relationship with Eyougame.
- Chrome browser and Chrome operation system
- Eyougame Book
- Other useful materials which related to privacy and security
- Information that related to our technical and principle, and also the information consist of the detail as above:
- How Eyougame using Cookie.
- The technique used on advertisement by Eyougame.
- How Eyougame identify human face and other modes.
- Introduce you when accessing Eyougame advertisement, analysis, and social products website, what page of data that Eyougame will receive.
- Eyougame security center has provided the information regarding how to surf internet safely.
Compliance of Policy and Coordination with Regulatory Authority
We will check regularly the compliance condition. Other than that, we also comply with some self-regulation framework. We will contact the complainant after we received a formal written complaint to take further action. We will cooperate with supervision organization (which included local data protection agency) to solve the complaints regarding to personal data transfer problem which cannot be solved directly between Eyougame and user.
Convention for Specific Products
Remarks as below introduce some specific right of privacy convention of Eyougame product and service respectively:
If needed more useful materials related to privacy and security, please refer to policies and principles page, which includes:
Terms of Service
Welcome to Eyougame!
Thank you for choosing our product and service (referred as “Service”). The Service is provided by Eyou Technology Pte Ltd (referred as “Eyougame”), headquarter address as: Singapore, 60 Paya Lebar Road, Paya Lebar Square #05-06 (Opposite Paya Lebar MRT).
Once using our service, which means that you have agreed to our Terms. Please read the Terms carefully.
Our service area is very broad, thus will suit some additional conditions or product requirements (which included age requirement) sometimes. Additional conditions will be provided along with particular service, and it become a part of our agreement once you have used the service.
Use of Service
You should follow all the policies as stated in the service.
Please do not abuse our service. For example, please do not disturb our service or try to use other ways which except the interface that we provided and out of the instructions to access these services. You only allow to use our service within the laws (which included export and reexport control laws and regulations). If you not follow our terms or policies, or we are investigating suspected misconduct, we can stop or terminate the service which provided to you.
Using our service does not mean that you own our service’s or visited content’s any intellectual properties. Unless you have received agreement from the content holder or have gone through other method to receive law agreement, you will unable to use any content of the service. This terms do not award you the right to use any trademark or logo in our service. Please do not delete, hide, or modify any legal notices which show on or show along with our service.
Our service will show some contents which not belong to Eyougame. The entity which release these contents will take all the responsibilities. We might investigate the related content to ensure it is against the law or our policy or not. If we have the reason to believe that the content has against the law or our policy, we have the right to delete it or refuse to show it. However, it does not mean that we necessary to investigate the content, thus please do not take for granted that we are doing investigation.
When you are using our service, we might sent you service announcement, management information, or any other information. You can choose to not receive these information as stated above.
Certain part of our services can be used on mobile device. When using these kind of services, please do not divert attention from and against traffic or safety.
To use some of our services, you might need an Eyougame account. You can create your own Eyougame account or allocate Eyougame account from administrator (e.g. Department or educational institution that you belong to). If you are using the Eyougame account which allocated by administrator, you might follow other terms or additional terms, and your administrator might have the right to access or terminate your account.
In order to protect your Eyougame Account, please keep your password nicely and make it confidential. You should take the responsibility on the activity on your Eyougame account or the activity done by the account. Please try your best to avoid using the same password as Eyougame account in the third party application. If you found that your password or Eyougame account has been used by someone without your permission, please operate according to the instructions.
Privacy and Copyright Protection
We will reply the inform of suspected infringement of copyright and terminate the infringer’s account by follow the procedure as according to America
We will provide information to copyright holder to help them online manage own intellectual property. If you think that some one has violated your copyright and you wish to inform us, can look up the related submit notification information and response notification privacy which related to Eyougame at Customer Service.
Your Content of Release in Our Service
Some of our services allow you upload, aubmit, save, send, or receive content. You reserve the right for any intellectual property of the content. In brief, the content belongs to you is still belongs to you.
When you upload, submit, save, or sent content to our service, and upload, submit, save, sent, or receive content through our service, you have conferred Eyougame (and our cooperative partner) a global permission, which is allow Eyougame uses, collocation, save, copy, modify, create derive product (e.g. Produce a product by translate, adapt, or other modification to make your content cooperate with our service in a better way), spread, publish, public demonstration, spectacle, and distribute the content. The right you have conferred in this permission only can be used on operation, publicity, and improving our service and also develop new service. The permission might still valid (e.g. Business information which have added into Eyougame map) after you terminate our service. Some services might provide you some methods, which can be used to access or delete the provided service content. Other than that, terms or setting in some of our services will narrow down the using area of submitted content of related service. Please make sure you have the necessary right to confer the permission to us for any content that you submitted to our server.
Our automatic system will analyze your content (which included Email) in order to provide you a product function which more suitable to personal need, such as customize search result, customized advertisement, and junk mail and malware detection. When you sending, receiving, and saving the content, our system will go through this analysis.
If you already have a Eyougame account, we might reveal your personal information, name, photo, and the operation which you have done on Eyougame or Eyougame account which linked to third party application (e.g. +1 and the comments you release) in our service (which included advertisement or any other business environment). We respect the setting for sharing restriction and publicity degree in Eyougame account. For example,not show your name and photo in advertisement through setting.
Regarding Software in Our Service
If a service which require to download or include downloadable software, and it might update automatically on your device when the software has new version or released new function. Some services might allow you adjust the automatic update setting.
Eyougame confers you free of charge, non-transferable, non-exclusive global personal permission, agree you using the software which provided by and included in the Eyougame service. This permission only referred that you can receive benefit from the service which provided by Eyougame through the agreement of this terms. You are restrict from copy, modify, release, sell, or rent out service or any parts form the software. You are also restrict from reverse engineering or trying to extract the software source code, unless the laws have prohibited the restriction as above or you have received the written agreement from Eyougame.
Open source software is important to us. Some parts of the software we used in our service might provided according to the open source software agreement, we will provide you that agreement. Rules in open source software agreement might overturn some terms as stated above.
Modification and Termination of Service
We are always modify and improving our service. We might add or delete function, or might stop or terminate some services.
You can stop using our service anytime although we feel sorry about that. Eyougame might stop providing service to you anytime also, or, add or set new restriction to our service anytime.
We consider that you possess your data ownership and reserve the access right of these kind of data, which is a very important point. If we stop a service in a proper reasonable condition, we will notify user in advance, and let the user has chance to remit the information from the server.
Guarantee and Disclaimer
When providing server, we will take the responsibility of technical ability and duty of care at commercially reasonable level, hope you will like to use them. However we cannot make the promise regarding to service matters.
Except from the content which clearly established in this terms or additional provisions, Eyougame with supplier and distributor will not give any specific commitments. For example, we will not give any specific commitments toward the content, specific function of the service, or, it’s reliability, availability, or the ability to fulfill your needs in the service.The service is provided “as according to the original version”.
Some judicial jurisdiction area will make specific assurance, such as implied guaranty of marketability, specific purpose applicability and non-infringement. We eliminate all the guarantees within the scope prescribed by law.
Responsibility of Service
Within the scope prescribed by law, Eyougame with supplier and distributor assumes no responsibility towards loss of profit, loss in income, or, the responsibility for indirect, special, consequential, punishing, or punitive damage compensation.
Within the scope prescribed by law, Eyougame with supplier and distributor towards all the compensation responsibility of any claim for compensation under this term (which included any implied guaranty) be limited to your use of the service as well as the money which paid to us (or we can choose to provide you such service again).
Under all the circumstance, Eyougame with supplier and distributor assumes no responsibility towards any reasonable foresee lose and damage.
Commercial Utilization of Service
If you represent an enterprise and using our service, thus the enterprise must accept this terms. Any responsibility or fee of any compensation, prosecution or litigation, which included compensate, loss, compensation for damages, prosecute, sentence, court costs, and attorney fee which cause or related by using this service or against this terms，the enterprise should compensate and away from damage towards Eyougame and related organization, administrative staffs, agency, and stuffs.
Regarding this Terms
We can modify terms as stated above or any additional provisions which applicable to a service, such as, proceed to modification in order to reflect the change of laws or our service. You suppose to look up this terms regularly. We will release the modification notice of these terms at this web page. We will release the modification notice of additional provisions in the applicable service. Application for all modifications do not have retro-activity, and become effective after 14th days or longer time after release. However, modification towards special modify of service new function or due to legal cause will effective immediately. If you not agree with the amending clause of the service, should stop using the service.
If this terms have conflict with additional terms, the additional terms will be the final confirmation.
This terms restrain the relationship between you and Eyougame, and not establish any third party beneficiary right.
If you not follow this terms, and we not take action immediately, does not mean that we give up any right (e.g. Take action in future) that we might have.
If a term cannot be enforced, it will not affect the effectiveness of other terms.
Laws of America California (not included Laws of California conflict rules) is suitable for the conflict which caused by or related to this terms or service. Compensation which caused by or related to this terms or service can only institute legal proceedings from federal court or county court of America California Santa Clara county, and, you and Eyougame agree the court as stated above possess the Nationality Jurisdiction.
Information regarding how to contact Eyougame, please visit our contact information website.
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